30-DAY MONY BACK GUARANTEE:
We give 30 day money back guarantee and 100% satisfaction. If you are not satisfied, you can return the item and you will be refunded the purchase price except for shipping to and from. If the item price was more than 100$ and you got free shipping offer but remember that we have paid the shipping to ship you this item so that shipping cost will be deducted. Please read Refund and Return policies below.
WEAR & TEAR WARRANTEE:
Unfortunately we can’t give any warranty on natural materials due to their inherent nature. We do our best and for that we stabilize our materials such as wood, horn and bone etc. but this does not guarantee that those materials will remains table for long time. Moreover climate changes and customer care will also have an influence on them.
REFUND, RETURNED, EXCHANGE AND CANCELLATION POLICIES:
If you want to return your purchased item and want to cancel the transaction, we’ll accept it, however you will pay shipping charges for both sides (from us to you and from you to us). More over the product must not be used or altered by any means. We’ll inspect and then will refund you within 24-48 hours. In the case of defective items or wrong items shipped, etc. We will be responsible for all shipping costs.
We are in Alberta, Canada and we are required to collect 5% sales tax for Canadian customers. Clients from the USA and Europe/International do not pay any tax.